Coaching, Billing & Cancellation

Coaching is offered as Foundation, Strength, and Complete. Each package includes the same coaching backbone; the difference is programming volume. Current prices, terms, and any discounts are shown on Programs, which is the source of truth so this policy stays stable as pricing evolves.

Month-to-month coaching can be canceled before the next renewal. Coaching continues through the period already paid for, and no further renewal is charged after cancellation.

A 6- or 12-month option is a commitment for the full chosen term, unless an exception is agreed or applicable law requires otherwise.

Everfit's recurring 6- and 12-month options are configured for a fixed 6 or 12 monthly payments. Ongoing coaching can continue month-to-month after the initial commitment; continuation details are confirmed before the term ends.

The 10% pay-in-full option applies only to the specific 6- or 12-month term purchased. It does not automatically renew as another upfront charge. If coaching continues after that term, continuation details are confirmed before the term ends.

Amounts already paid are generally for the access and commitment period selected. Paid-in-full clients keep access for the full term they paid for. Any refund, credit, pause, or other exception is handled case-by-case, except where applicable law requires otherwise.

Your weekly check-in day is assigned around your training schedule, ideally near or just after the end of your planned training week. Late check-ins may delay programming updates; training is reviewed weekly and adjusted when needed, but a late submission does not guarantee an immediate rewrite. A monthly progress review replaces that week's normal weekly check-in.

Messages are answered as soon as possible and always within 24 hours, unless you are told otherwise in advance — for example vacation, travel, or planned time away.

Life happens. Tell your coach what is going on and programming can be modified, reduced, delayed, or deloaded as appropriate. Missed workouts are not automatically made up or doubled; programming is adjusted based on the context. For pain, injury concerns, or anything that needs immediate attention, message your coach right away instead of waiting for the next check-in.

Weiss Performance may pause or end coaching for nonpayment, abusive conduct, situations that cannot be coached safely, or needs that fall outside the scope of coaching. Where this happens, any access or refund rights required by applicable law are preserved.

If a need falls outside coaching, you may be referred back to a licensed medical or dietetic professional.

When coaching ends, access continues through the period already paid for. After that, your Everfit profile is archived so it no longer occupies an active coaching slot, and it is kept for 12 months to make returning easier. Archived access depends on Everfit's current platform behavior and does not include tracking new workouts or active coaching features. After 12 months the profile is removed from the Weiss Performance Everfit workspace unless a legitimate legal or recordkeeping need applies. Earlier deletion can be requested, subject to legal and operational requirements. Everfit controls its own retention and backups.

See the Terms of Use and the Privacy Policy. Questions are welcome — email weissperformanceco@gmail.com or use your normal coaching communication channel.