FAQ

Before you enroll

Clear answers about enrollment, billing, personalized training, check-ins, nutrition guidance, and using Everfit.

FAQ

Questions, answered

Getting started

Coaching and training

Billing and membership

Everfit and support

Stop guessing. Start progressing.

Choose your package here, enroll through Everfit, and onboarding turns your goals, schedule, and equipment into a plan built around you.

Choose your package Compare packages

Before you enroll

Questions, answered

Getting started

How do I get started?

I paid—what happens next?

When will my first program be ready?

Do I need a separate Everfit subscription?

Coaching and training

What app do you use for coaching?

Who is this coaching for?

What equipment do I need?

How many workouts will I get?

Is the weekly conditioning workout a live group class?

How often do we talk?

Do I have to train on specific days?

How quickly will you respond?

What if I miss a workout?

What if I miss a check-in?

Can I move workouts to different days?

Can I ask for a different exercise?

Can you check my form?

Is online coaching a live video workout?

Do I have to use MyFitnessPal?

Do you handle nutrition?

What if I travel or get sick?

Billing and membership

What does it cost?

What happens when my 6- or 12-month term ends?

What happens to my Everfit profile if I cancel?

How do I cancel a month-to-month membership?

What about ending a 6- or 12-month commitment early?

Can I change packages or training frequency?

Can I pause coaching or receive a refund?

What happens if a payment fails?

How do I update my payment card?

Everfit and support

What are your credentials?

I can't see my account, workouts, or forms—what should I do?

How do I submit my weekly check-in?

Where can I find app tutorials?

Who do I contact if my question is not answered?

Stop guessing. Start progressing.